Privacy Policy
We collect only the information we need to sell and deliver your order, and we never sell it. This page explains what we collect, why, and the choices you have.
Who we are
This policy explains how SK PC Technologies(“we”, “us”) handles personal information when you visit this website, place an order or contact us. If you have any questions, see how to contact us below.
Information we collect
When you place an order
Your name, email address, phone number and — for delivery orders — your delivery address, city and district, together with the products you order, the delivery or pickup option and the payment method you choose.
If you create an account
Your name, email address, phone number and password (stored only as a secure hash, never in plain text), any delivery addresses you save, and your order history. If you sign in with Google, Google shares your name, email address and Google account ID with us.
When you contact us
The details you give us and the content of your messages, calls or emails, so we can help you.
Technical information
Like most websites, our hosting providers automatically record basic technical data such as your IP address, browser type and the pages requested, to keep the site running and secure.
Card payments
Card payments are handled by PayHere. You enter your card details on PayHere's secure payment page, so we never see or store your full card number; we only receive confirmation of whether the payment succeeded and a payment reference. PayHere processes your payment under its own privacy policy.
How we use your information
- To process, deliver or prepare your order for collection, and to take payment.
- To contact you about your order, delivery, return or warranty claim.
- To provide your account, saved addresses and order history.
- To answer your questions and provide after-sales support.
- To prevent fraud and keep our website and customers safe.
- To keep the business and tax records the law requires.
How long we keep it and how we protect it
We keep order records for as long as we need them to deliver your order, handle returns and warranty claims, and meet our legal and accounting obligations. Account information is kept until you ask us to close your account.
We protect your information with reasonable technical and organisational measures, such as hashed passwords and secure sign-in cookies. No system is perfectly secure, so please use a strong password that you don't use elsewhere.
Your rights and choices
You can ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is wrong or out of date;
- delete your information or close your account, unless we must keep it by law; or
- stop contacting you about anything other than your orders.
You can manage your saved addresses and password yourself in My Account. For anything else, contact us — we may ask you to confirm your identity first.
Children and changes to this policy
Our website is meant for adults; we don't knowingly collect information from children. We may update this policy when our website or services change — the current version is always on this page.
Contact us about your data
For any privacy question or request, email support@myshop.com or call +94 11 123 4567, or use our contact page. Please include the email address or phone number you used with us so we can find your records.
Privacy questions?
Contact us about your personal information or any request to see, correct or delete it.